Highest Point Real Estate has been a Colorado Springs property
management company since 2000 - long enough to know that trusting
relationships are key to building opportunity and offering superior
property services. We have surrounded ourselves with trusted vendors and
knowledgeable experts to help us successfully manage your property. We
are licensed Brokers and knowledgeable and Colorado laws governing
rental properties, owners/agents, and tenant rights, to include the new Habitability Law. Our lease is written by local attorney at law, Paul Murphy, of course with our experienced input.
Our Fees No Emergency Fees, No Advertising Fees, No Fees During Vacancy, No Reserve
Highest Point’s property management fee is 7.9% of the rent each month.
We collect this amount when we receive rent and send the rest to the
homeowner through direct deposit to their account. The only other fee we
charge is a $150 “set up fee” when
we place a new tenant in your vacant property. Our Colorado Springs
property management company prides itself on not having hidden fees and
we never hold a “reserve” (money some property managers hold from the
property owner in case repairs are needed). Highest Point does not
charge a management fee during vacancy of your property and does not
charge an advertising fee to advertise your vacancy.
Our Property Services
Our Colorado Springs property management company advertises the rental
vacancies on over 50 different websites that potential tenants frequent
including Zillow, Trulia, Active Rain, Realtor.com, Hot Padz, AHRN (a
website exclusively for military personnel) and of course the local MLS
just to name a few. We do not charge an advertising fee. When a
potential tenant calls to schedule a showing of your property they reach
our staff Monday through Friday 9am to 5pm. We offer on call services
during the weekend through our call center to arrange appointments as
Highest Point is a property management company in Colorado Springs that
collects all rental applications for your property and very carefully
screens all applicants. It is in our best interest as well as yours to
be careful who we enter into along term contract
with. We do not want to deal with tenants who don’t pay rent or damage
the property any more than you do so we are very selective about who we
Our first step when processing an application is to verify employment
and get a rental reference. To gather this information, our property management company
in Colorado Springs calls both employers and former or current
landlords. Actually speaking over the phone with employers and landlords
gives us a unique insight into the nature of an individual.
We require our tenants make 3 times the amount of their rent each month
to ensure they can afford rent, utilities and any other personal bills
they may have.
Our Colorado Springs property management company requires a
comprehensive credit and background check be performed on all adults
living in the home by Highest Point. The Highest Point application fee
is applied directly to the cost of credit and background check and is
always paid by the applicant and never the property owner.
When we have finished processing an application that meets our
requirements we send it to the homeowner for final approval. It’s
critical to have the homeowner involved in such an important decision.
We are always happy to give our advice on an application, but we want
the property owner to be involved in the decision as well.
After the owner and Highest Point has selected
a new tenant we collect the security deposit (usually the amount of 1
months’ rent) and arrange a move in date. Then we have the tenant in to
sign their lease and get their keys.
A recent trend we have started is collecting a “yard deposit” on
properties where the lawn and landscaping are of supreme importance to
the homeowner. While lawn and landscaping can be covered by the security
deposit we all know how expensive it can be to get it back in shape.
In some cases property owners do not want us to manage their home for them long
term but instead want us to advertise the property for rent, screen and
find a good tenant for them and have the tenants sign our lease, then
they take over collecting rent and facilitating maintenance etc. This is
what we call a “tenant placement”. Our Colorado Springs property
management company has a fee for the placement, which equals the full
amount of one month’s rent for the property.
How Our Property Management Company in Colorado Springs Manages Tenants
Once we have a tenant in place our full management property services include;
Holding the Security Deposit
Paying Rent to Property Owners
Posting 3 Day Right to Possession Notices (when rent is not received)
Taking Maintenance Requests
Facilitating Necessary Repairs
Performing Interior Inspections Up to Every 4 Months
Processing Evictions When Necessary
At some point while
renting out your property there will be necessary repairs. As a part of
our property services, Highest Point handles the repairs for you from
the first request from the tenant to seeing the completed repair.
We are a Colorado Springs property management company that is on-call on
the weekends and evenings to take emergency maintenance requests.
In most cases anything that goes wrong with your home will be typical
wear and tear items that occur over time, however, on occasion we do get
damage to homes caused by tenant negligence. In the case of a clogged
toilet due to a child’s toy being flushed or a furnace that quits
because the filter has not been replaced when due, just to name a couple
of examples, we see to it the tenant pays for these damages to your
property. Our lease clearly states what is expected of our tenants and
we expect them to treat your property like it was their own.
Highest Point is a Colorado Springs property management company that
will always consult you before making any repairs to your home.
We always hire trusted contractors who are licensed in their field,
insured and background checked. We want the best for our tenants and
In most cases, our
property management company in Colorado Springs will deduct the cost of
the repair from the rent you receive at the beginning of next month.
When Tenants Move Out
When your tenants move out, our Colorado Springs property management
company immediately does a walkthrough of your property to see the
conditions the former tenants left it in. If cleaning or repairs are
necessary, we arrange that to be
done through our trusted vendors and deduct the cost from the former
tenant’s security deposit. Before we move new tenants in or show the
home, we make sure that is in move in ready
condition to ensure the new tenant not only has the comfort they
deserve but also a sense of what is expected regarding the cleanliness
and maintenance of the property. Prior to a new tenant move in we always
carefully videotape the property, so we have a reference for the
condition the home was in before their move in.
No one ever wants to evict a tenant, but in some cases it is necessary.
At those times, we are glad we work with a great evictions attorney in
Colorado Springs. Our property management company in Colorado Springs
handles the entire eviction process for you with the goal of getting the
property back on the market as soon as possible for a fresh start.
We have developed a very thorough and owner sensitive lease agreement
based on years of property service experience in managing rentals. Our
lease is designed for the protection of our property owners and their
property and that is always our first priority.
Our lease covers such areas as;
Use of Premises.
Tenant agrees to use the property as a residential dwelling only and will not run a business out of the property.
Our Colorado Springs property management company understands that most
homeowners do not have their property insured as a business and
therefore a tenant running a business out of the home can be a major
liability to the owner.
Non Smoking Properties
This is a non-smoking property. There will be absolutely no smoking
inside the home. This is a no marijuana or MMJ property. Tenant may not
use or possess marijuana in any form anywhere on the property. The
penalty for smoking inside the home is immediate termination of your
lease and a fine of up to 7 times the security deposit.
All our properties are non-smoking properties. We are a Colorado Springs
property management company that enforces this rule to protect the
value of the home as well as the comfort and safety of future
Lawn and Landscaping
Where the property a tenant is renting has a yard to maintain the
tenant must maintain the lawn and landscaping by watering, cutting
grass, pruning when necessary and fertilizing.
A tenant who allows the lawn to die or grow excessively makes it
extremely hard to get a new tenant in the home or even sell the property
after they move out. If our standards aren’t met we reserve the right
to hire a landscaping company and charge the tenant for the property
Our Colorado Springs property management company requires all tenants to
carry personal liability renters insurance on the property.
Past experience tells us that sometimes tenants cause damage to a home that they simply cannot cover. In these cases it is nice that we have a tenant with renters insurance we can apply to restore the property.
Right in the Highest Point office we provide a number of services including;
Additional Referral Services from Our Property Management Company in Colorado Springs